Our friendly and knowledgeable support engineers will assist you whenever and wherever you need help with any IT incidents or operational advice

Kingston Telecom & IT solutions is committed to delivering innovative and uncompromising IT Support Services & Operational Management solutions that help our clients not only improve their infrastructure operations, but also enhance service delivery across business functions, including sales, accounts, HR, CRM, Facilities Management and Finance. We provide cost effective on-demand and annual IT support contracts that would include preventative and proactive maintenance to ensure business continuity and improved productivity by maximising IT system uptime.

What we offer

  • Telephone & Web Support

    • Hotline technical support for your IT and Phone systems with immediate response
    • Remote diagnostics to fix any issues
    • Liaise with vendors to identify and resolve any Network or Windows related issues
    • Disaster recovery and data backup & restore

    On-Site IT Support

    • Site visits arranged if the issue cannot be resolved via remote access
    • Advanced hardware replacement for any hardware failures can be arranged to arrive at your site the next business day
  • Preventative IT Health Checks

    • Windows and Application optimisation on all Workstations & Servers
    • Network equipment performance optimisation and updates
    • Security audit for the entire IT System and implementation of any necessary changes or updates
    • Discuss any issues and concerns that you may have with any aspects of your IT & Telecoms Systems and provide guidance and possible solutions

Want to Know More? Call us on 020 3551 6600

See how we can make a difference to your business

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